The purpose of the Change Management Procedure is to establish management direction and high-level objectives for change management and control.
This procedure will provide a process for efficient and prompt handling of all IT changes and changes to the organisations policies, processes and procedures.
The main goals are to improve communication through automated escalations and notifications, as well as ensuring proper level of approvals. Additional key goals include reducing risks associated with completing changes and the impact of changes within an organisation.
This procedure covers all the activities, processes, products and services covered under the organisations management system. The procedure includes how the organisation manages changes related to new system software, application software, network systems, computer hardware operating programs as well as the organisations policies, processes and procedures.
The key elements covered within the Change Management Procedure includes.
- Identify the Change
- Create a Change Request (CR)
- Evaluate the Change Request
- Implement the Change
- Validate and Monitor the Change
In addition to the Risk Management Procedure, we also have a Change Request Form and a Change Management Register which might be of interest to you.
This procedure can be purchased individually or as part of a package. If you are implementing a management system based on one or more of the main ISO standards, then our management system packages might be more cost effective.
Our standard management system packages cover a combination of ISO 9001, ISO 14001, ISO 27001 and ISO 45001. However, additional standards can easily be included if needed.